"After researching different options over the Internet, we chose CLOCK PMS based on the feedback other users gave us, its versatility and adaptability to our small business."
Hotel Villa Guadalupe. is a charming boutique hotel located in the luxurious residential neighbourhood of El Atabal, Spain. Surrounded by impressive panoramic views of the Mediterranean Sea and city skyline, guests are amazed by the tranquil ambiance of Andalusia. The elegance of the hotel and restaurant is furthermore complimented by the extraordinary art of the Dutch artist Irene van Vlijmen that decorates all the guestrooms and public areas. As well, guests feel completely at home with the personalized attention from the multilingual staff and can easily access the city center within 10 minutes, 15 minutes to the airport, and 20 minutes to the beach.
Q: What type of software were you using to manage your property?
Q: What made you look for a new hotel management system? What problems were you trying to solve? What results did you want to achieve?
A: We needed a system where constant updating of transactions would take place at all times allowing multiple users and devices at the same time across the different departments.
Q: Why did you choose Clock PMS?
A: After researching different options over the Internet, we chose Clock PMS based on the feedback other users gave us, its versatility and adaptability to our small business. Clock PMS demonstrated even at the trial stage that their support team was very effective and dispelled all our doubts.
Q: What has changed for you/your business since you started using Clock PMS?
A: Honestly, more efficiency in the work, more chances to acquire new clients due to effective availability of rooms in real time, real revenue management through the pricing and better integration among the different departments within our business.
Q: Is there something you want us to improve?
A: Perhaps the complexity of the pricing setup could be arranged in an easier manner of usage.