"The intuitiveness of the system allowed all staff to pick it up very quickly without a lengthy and in-depth training which usually means time away from our customers and a busy working day. The booking process was much easier online - just three simple steps - which has resulted in a vast increase in online sales."
The Lindberg-Suite Lodge (former ‚The Kleine Haus‘) is located only minutes away from the finest ski slopes in the nation. It is also a stone’s throw away from the lake, and within a walking distance from the popular Village. Each room is uniquely and beautifully furnished to provide a space that you feel pampered and at home with. The California King Size bed suits the spacious rooms best and the jetted tub is a few steps away making it perfect for relaxation, romance and fun.
Q: What type of software were you using to manage your property?
A: Clock PMS is our first PMS, and it is is a cloud hotel management system, which is the technology of the future, and it was also very affordable in comparison to the competition.
Q: What made you look for a new hotel management system? What problems were you trying to solve? What results did you want to achieve?
A: First of all, easy introduction and quick on-the-job training of new front office employees and faster service to customers, all in a safer ITC environment (100% uptime in any event), with minimum time dedicated to backoffice tasks that software can perform better than humans.
Q: Why did you choose Clock PMS?
A: Clock enabled us to adapt very quickly to a new system. The intuitiveness of the system allowed all staff to pick it up very quickly without lengthy and in-depth training which usually means time away from our customers and a busy working day. Not just from an internal point of view, but customers feedback was that the booking process was much easier online - just three simple steps - which has resulted in a vast increase in online sales.
Q: What has changed for you/your business since you started using Clock PMS?
A: Once again, Clock was our first PMS.
Q: Is there something you want us to improve?
A: All good.