What are customer personas and why are they so important? Building guest personas will put a face to your audience, allowing you to capture potential guests’ attention and convert them into bookings.
Hotels should implement environmentally sustainable practices for a host of reasons - from attracting eco-conscious consumers to saving money on energy costs. Going green in your hotel can greatly benefit your bottom line and help you prepare for a bright future in the hospitality industry.
Modern hotel technology presents an array of solutions designed to aid hoteliers to keep in touch with customer demand. Hotel software solutions are ultimately aimed at helping you and your staff provide your guests with a stay that meets all their needs and expectations, encouraging them to return.
If you want your hotel to stand out in a competitive market, it’s essential to focus on delivering an excellent guest experience. Here’s how you can use the latest technology to achieve guest satisfaction.
Property management software remains essential for hoteliers looking to improve the running of their hotel. Cloud-based hotel management system offers hoteliers with next-gen capabilities to simplify reservations, improve operating efficiency and maximising revenue.
Self-service provides the guests with courtesy and convenience, but they should never detract from the personal experience. Automation of hotel operations gives managers the opportunity to offer an unparalleled guest experience.
Hotel managers should create a vision of what they want their hotel to become while keeping in touch with the ever-changing nature of hospitality. Learn how hotel managers can benefit from technology.
The travel industry is one of the fastest growing sectors in the world and to remain competitive in today’s digital age, hospitality leaders must prioritise the implementation of technology solutions.
With the advancement of technologies, hotel booking engine has gained immense importance. It not only helps you reach a wider audience, but also lets you provide the best possible booking experience to your guests.
While customer satisfaction is important, having an integrated view of the customer affects the bottom line. The PMS helps tackle challenges and ensure hotels keep up with trends in such a fast-moving hospitality industry.
Hotel technology can set your property up for success in an increasingly digital world. Make sure your hotel stand out from the crowd and employ hotel tech trends for an improved profitability, vacancy rates, and the overall guest experience.
Cloud-based property management systems are becoming a necessity for small and large hotels. Here are the key benefits you can expect to experience by adopting an all-in-one solution at your property.
Learn how to implement a successful multi-channel approach to online hotel distribution to attract new guests. Develop the best channel optimisation strategy to overcome distribution challenges and ensure a quality guest experience.